Urgent Situation

If you are faced with a Pay Dispute or Unfair Dismissal, Bullying, Sexual Harassment or Discrimination Grievance; Focus HR can assist you in preparing your response to attain the best possible outcome. For peace of mind that the matter is being dealt with professionally and thoroughly, please contact us. We will act in your best interests at all times and, where necessary, recommend legal advice for highly complex matters.

Business Response to Covid-19

The World Health Organization (WHO) has announced that COVID-19 is a pandemic. Currently, Australia does not have widespread community transmission of COVID-19. Whether because of the actual virus, or the media hype surrounding it; there will be significant impacts on Australian business. We need to be prepared.

Let's Sort it Out


Employees can apply to the Fair Work Commission if they feel they have been unfairly dismissed. 

If this happens, you will receive a formal notification from Fair Work asking you for a written response within 5 working days.  These 3 steps will start to lay the foundation for your response...



Pay queries received from an employee or from the Fair Work Commission must be responded to promptly.

Focus HR is able to assist you through the process.


If you have received a staff grievance, as a manager/employer you have a duty to act.

How you respond can make the difference between retaining or losing good people and staying out of the Commission.

Exclusive Chamber Member helpline

Do you have questions that you need an expert to lend an ear to? Does it affect the performance of your business or create a risk? Can you afford to make a mistake?

Our Helpline (Toowoomba Chamber of Commerce members only) is an advice hotline staffed by experienced, local advisors. Designed to provide timely, brief advice on questions you are facing...

Not Sure?

We can help!

If you are unsure if your situation applies... 

It is not always easy to keep up to date with legislation and know what
the rules are and what your obligations are as an employer. 

We can assist you with the right information.