Tell me where it hurts

When you visit your doctor, they don't expect you to walk in with a diagnosis.

They'll ask you where it hurts. Describe your pain.

They want you to tell them when you notice it, how bad it is, does it change, what makes it worse.  And as you respond, they piece together the clues until they form a picture and can make an informed decision about what you are likely to be experiencing and the best course of action to address it.

It is much the same with strategy.

When you talk to us about your business we won't ask you to come in with the diagnosis.  We'll ask a lot of questions about what you are noticing and how it has changed over time.  We want to know what is keeping you awake at night.  And yes, where it hurts.

Like your doctor, we are looking for symptoms that point to underlying issues.  And just like your doctor considers the urgency of treatment and what to address first, we consider you and your business in similar terms.  Which issues need immediate solutions and which underlying conditions require a longer term plan to get the best results and address the source of the problems.

A good doctor will clean out and dress an open wound, and move on to establishing the underlying reason for the dizziness that caused the fall.  A good strategic consultant will help you increase visibility in the marketplace, and moves on to establishing the underlying reasons why your business is so reliant on competing on price.

We don't expect you to have all the answers when you come to us, we're looking for you to be open about what you are experiencing.  The answers are there, and we'll keep asking questions until we find them.  And then we'll work with you on a plan to address them, on whatever scale you are ready for and across a timeframe that works for you.

Increasing your revenue but not your profits? Have good and capable employees who are not getting results? Achieving good turnover but struggling to find the cash to pay your suppliers on time?  Seeing your revenue growth slowing and not sure how to stop it?

Talk to us.  Tell us where it hurts, what you are noticing and what you are hoping can change.

We'll ask the questions to get to a diagnosis.  

And together we'll work on a plan.