Change

Getting change management right is critical for businesses, and managers play a pivotal role in this process.

This session will look at planning change, communicating effectively, identifying potential hurdles before they arise, gauging and responding to their team member’s reactions to change and, as the change process draws to a close, moving on to managing the new ‘business as usual’.

The workshop is aimed at the practical elements of change implementation at an operational level and provides practical models for managers.

Agenda

• What is Change Management?
• Why Change Management matters?
• Why don’t people like change?
• Change requires Two Things
• The Change Process
• The Kubler-Ross Change Curve
• Change Management Models
• How to Implement Effective Change
• 7 Common mistakes