Strategy Quarterly Review & Reset Workshop
2023-09-14 08:30 - 12:00 (Australia/Brisbane) | TBC
“Action is the foundational key to all success” – Pablo Picasso
Strategy is a little bit about good strategic thinking and a whole lot about execution planning. Once you’ve been through the 2 day strategic planning workshop, momentum must be maintained through quarterly review and reset sessions.
Every quarter is a thirteen-week race. It goes by fast. Before you know it, the quarter is over. And then the year is over. You are left with the question, “Did we accomplish what we set out to accomplish?”
To win the thirteen-week race, you need to do two things.
(1) You need a plan for the quarter that your team is excited to execute and that maps a clear course to achieving critical goals—for the organisation, for departments, and for individuals. Now your team is focused and aligned.
(2) Get out of their way. Don’t distract them during the quarter with unplanned priorities or the next great idea. Do these two things and you will win your 13-week race.
In this half day workshop we help you:

Review, analyse (and hopefully celebrate!) your achievements for the last quarter
Check in on the 12-Month Priorities
Set the next Quarterly Action Plan

Includes:

Pre workshop preparation guidance
A facilitated half day group workshop

KPI Workshop - Session 1
2023-11-02 08:30 - 12:30 | TBC
Key Performance Indicators (KPIs) are an important metric in businesses, linking the business’s strategic goals to day-to-day activities. They provide a means for accountability and are a future predictor of success which, when measured at the right intervals, allows management to make effective decisions on course correction when needed.
However, KPIs are really only effective if you identify the right ones for your business. KPIs will only deliver insightful data if you use the right KPIs and analyse what they tell you on a regular basis to inform your decision making.
All too often, businesses jump straight to setting targets based on the first indicators that come to mind, or ones commonly used by others. But these are not necessarily relevant to your business and won’t be the powerful driver of performance and behaviours that KPIs can be.
Focus HR takes a systematic approach to assisting businesses to set meaningful KPIs using a cascading approach. Over 2 workshops, our facilitators assist your business to identify the Key Performance Questions (the questions to ask which tell management whether the business is performing) and from that, the Key Performance Indicators (the measure that will be used to track performance). Upon completion of the workshops, the business is equipped with the ability to stress test whether the KPIs identified are meaningful, measurable and relevant.
It is important to book for both sessions – the total cost is $1200+GST.

6 Coaching Conversations
2023-11-09 08:30 - 10:30 | TBC
The traditional annual performance review is “a process that looks in the rear-view mirror, that’s focused on what you’ve done a year ago. That just isn’t current with how we’re working and how many of the employees that we’re looking to attract or grow have been raised.”
Donna Morris, CHRO at Adobe
PERFORMANCE REVIEWS DON’T IMPROVE PERFORMANCE.
We need to move the mindset from performance review to performance development.
Constraints of traditional performance appraisals:
• Costly to implement
• Often a monologue rather than a dialogue
• Too formal, and likely to stifle discussion
• Too infrequent
• Not sufficiently meaningful to the role (an exercise in form filling)
• Rarely followed up with appropriate actions
• Often a stressful experience for those involved
Adapted from Tim Baker – 5 conversations framework
We’ve taken the insightful work of Tim Baker in his book, ‘The End of the Performance Review’ and applied our unique
approach to finding a practical implementation for our SME clients.
6 COACHING CONVERSATIONS
• One 20 minute conversation a month
• 6 different topics rotating
• Identifying success indicators for the role which link back to the strategic goals of the business
• Including a 6-monthly review of the factors that indicate success in the individual’s role
• Discussing the team member’s contribution approach to work through the 4 non-job-role conversation

KPI Workshop - Session 2
2023-11-16 08:30 - 12:30 | TBC

Strategy Quarterly Review and Reset
2023-12-07 08:30 - 12:00 | TBC

Group Strategic Planning Workshop
2024-01-18 - 2024-01-19 | TBC
PLEASE NOTE: This workshop and program are not FREE. Please chat to our team about costs involved for your business.
A clearly identify and articulated vision, purpose and goals empowers owners to align their team and maintain a laser-like focus on the bigger picture. Owners who are effective at strategic thinking and implementation planning create an environment where everyone is pulling in the same direction.
This two-day strategic planning workshop is for businesses doing the Group Strategy program which takes leaders through the end-to-end process of planning and achieving your business goals. The strategic planning workshop brings together owners and senior managers from non-competing entities to define the direction for their business for the coming year and into the future. Our experienced facilitators support you to develop a clear strategic plan with the tools to articulate the direction and goals to your team, backed up with a realistic action plan to ensure you see tangible changes and measurable outcomes.
Following this workshop, you will be equipped with:

the vision of where your business is right now and where you want it to be
a clearly defined strategic plan with 3-year winning moves, 12 month priorities and quarterly actions to easily starting implementing
defined purpose for your business to use in engaging your people and clients
a list of unique values to use as guiding principles in how you do business
performance benchmarks for your industry
the project planning, execution and communication tools you need to make the strategy actually happen

The Group Strategy Program also includes 3x quarterly reset and review sessions with your facilitator. This ongoing implementation support enables your team to remain accountable and focused on the business priorities.
Achieving your business strategy isn’t magic or mystery, and having helped hundreds of SMEs with their strategy we know our process and system works.
If you would like to know more about the Strategy Program and attend the Group Workshop, please get in touch with our team today as places are strictly limited.

Onboarding & Induction Workshop
2024-06-27 | TBC
PLEASE NOTE THIS IS NOT A FREE WORKSHOP. PLEASE CONTACT US FOR DETAILS.
A good onboarding and induction program is key to having an ultimately successful hire and avoiding potential failure of an expensive investment (the cost of recruiting and training new team members is often significantly underestimated and failure is often avoidable).
Effective onboarding guides employees to success by building trust, instilling your values, setting expectations, and ensuring they are trained to enable them to be productive as quickly as possible. We know that a new team member’s experience in their first few months sets the tone for the entire relationship.
An effective onboarding requires a structured and comprehensive experience that delivers a positive impression of the business for the new starter. We also know that when speed to competence is rapid, line managers regard those hired more favourably. With high regard comes praise and with praise comes confidence and a sense of belonging. These are the perfect ingredients for a happy and successful new hire.
Focus HR works with you to develop an effective, powerful onboarding and induction process that will give your new employees a positive first experience and see them go from being a rookie to a star performer.
The workshop package includes:
A half day group workshop to develop and tailor your Onboarding and Induction process
Templates and tools to kick start the process including:

Checklists for pre-boarding, induction and sign off
Setting up your buddy system
An example Induction Trello Board
Information sheets for communicating expectations and first day information to employees
A Training Skills Matrix
Manager and Peer check in guides
Template Position Description
Tailored Employee Handbook
Performance tools relating to probation and providing guidance in the first 6 months

INTERESTED? Please let us know by registering below and our team will be in touch to chat about the details.

Managing Poor Performance and Conduct - A Leading Teams Workshop
2024-09-19 12:30 - 14:30 | Zoom – Managing Poor Performance and Conduct
Dealing with someone who isn’t performing at the level they should be is frustrating. It’s stressful. And honestly, it can be scary when it escalates to the point of needing to let someone go.
This interactive workshop gives a solid understanding of what poor performance and conduct is and why it occurs, the 3 steps for managing this, setting clear expectations, and how to handle employee responses. Participants will receive useful checklists and tools to enable them to effectively manage poor performance and conduct.
Agenda

What and Why of Poor Performance
Common Performance Issues
2 levels of Escalation
3 Stage Model – Identify, Act & Monitor
Checklist for employers when managing underperformance
Employee responses and how to manage them
Fact or Fiction

Good Leadership Habits - Nailing the Day to Day - A Leading Teams Workshop
2024-10-17 12:30 - 14:30 | Zoom – Good Leadership Habits
Traditional leadership training typically focuses on ‘big picture’ goals, but often what you need is managers who get the day-to-day stuff right – things like planning, problem solving, record keeping, checking in with the team.
We’ll cover how to create good leadership habits so managers know what is going on in their team, what they need to achieve and whether they are achieving it, how to take care of issues at the team level and when to make sure they are reporting up. The workshop will provide practical tools for prioritising and planning the day-to-day.
Agenda

7 Management Habits to Start
Management Habits to Lose
The Eisenhower Matrix of Priorities
Weekly Work Plan
Effective Weekly Meetings
Setting Expectations
Red Flags – How not to over react

Blanchard Management Essentials | Lunch and Learn
2024-11-13 12:30 - 13:30 | Toowoomba City Library Meeting Rooms, Herries Street, Toowoomba, Qld, 4350, Australia
We’re inviting new, mid-level managers and business leaders to a FREE preview workshop, offering a sneak peek at Blanchard’s award-winning tools, techniques, and strategies to empower teams and boost performance (with light lunch provided).
Sign up for this FREE preview workshop for your chance to WIN a spot in our upcoming Management Essentials course.
This Management Essentials course builds on Ken Blanchard and Spencer Johnson’s best-selling business book The New One Minute Manager, which has helped millions of leaders develop more successful professional and personal lives.
After completing Blanchard Management Essentials®, 95% of participants feel equipped to handle tough conversations while preserving trust, relationships and productivity.
If you can not join our face to face lunch and learn, click here to register for our FREE Preview WEBINAR.

Blanchard Management Essentials | Preview WEBINAR
2024-11-14 12:30 - 13:30 | Online
We’re inviting new, mid-level managers and business leaders to a FREE online preview webinar, offering a sneak peek at Blanchard’s award-winning tools, techniques, and strategies to empower teams and boost performance.
Sign up for this FREE online preview webinar for your chance to WIN a spot in our upcoming Management Essentials course.
This Management Essentials course builds on Ken Blanchard and Spencer Johnson’s best-selling business book The New One Minute Manager, which has helped millions of leaders develop more successful professional and personal lives.
After completing Blanchard Management Essentials®, 95% of participants feel equipped to handle tough conversations while preserving trust, relationships and productivity.
Register for this FREE webinar here
If you would prefer to join our face to face lunch and learn click here

Destination Postcard Workshop
2024-11-21 12:00 - 13:30 | Toowoomba Sports Ground Function Room, Arthur Street, Toowoomba, Queensland, 4350, Australia
Take a breath…
and get ready to dive into 2025.
Come up for air. Step away from your desk and join us for Destination Postcard – a free 1.5 hour workshop (with delicious lunch provided).
2025 will be a year for working smarter, not harder. For making the most of the resources you already have at your fingertips and for aligning your team.
And we are here to help!
Walk away from this workshop with the start of an exciting plan for your business in 2025.

Destination Postcard Webinar
2024-11-22 12:00 - 13:30 | Online
Take a breath…
and get ready to dive into 2025.
Come up for air. Get your head out of the day to day grind and join us for a free 1.5 hour workshop.
2025 will be a year for working smarter, not harder. For making the most of the resources you already have at your fingertips and for aligning your team.
And we are here to help!
Walk away from this workshop with the start of an exciting plan for your business in 2025.
Register for this FREE webinar here.
If you would prefer to join our face to face lunch and learn click here.

Empowering through Effective Delegation - A Leading Teams Workshop
2024-11-28 12:30 - 14:30 | Zoom – Empowering through Effective Delegation
Delegation is too often not done well or not done at all. Surprisingly, delegation is not a skill that comes naturally to most. We’ll cover why and when to delegate and how to create conditions for success, including giving clear, unambiguous instructions, setting expectations and uncovering and removing the barriers to productivity.
We’ll also look at what to do if delegation isn’t getting the job done. The workshop includes a number of powerful tools for knowing what to delegate and how to do this effectively.
Agenda

4 Reasons to Delegate
3 Core Elements of Delegation
What, How, Who, When of Delegation
Eisenhower Matrix Tool
Delegation Tools
What to do if it’s not working

Blanchard Management Essentials (In-Person)
2025-02-27 09:00 - 15:30 | Toowoomba Sports Ground Function Room, Arthur Street, Toowoomba, Queensland, 4350, Australia
When leaders struggle, the cost is real; high turnover, low morale, poor productivity.
Often these challenges arise because essential management skills have not been developed. Blanchard Management Essentials is perfect for new managers and those who need to sharpen the essential skills to build positive relationships with team members, inspire engagement and drive productivity.
In this 6-hour workshop, participants will cover
– the key objectives of adopting a manager mindset
– understanding and using the four core conversations model
– improving communication skills
Outcomes for Participants
– create managerial success
– build positive skills
– reduce team frustration
– develop future leaders
Participants also gain access to a learning portal for a 12-month period post workshop, with access to resources to further imbed the workshop content.
Want to learn more, view our brochure here. Contact Tamara Stopford today to register for our 27 February session.

Effective Onboarding & Induction Workshop: Setting Your New Hires Up for Success
2025-07-03 13:00 - 17:00 | Toowoomba Sports Ground Function Room, Arthur Street, Toowoomba, Queensland, 4350, Australia
A well-designed onboarding and induction program is critical to the success of your new hires and to protecting your investment in recruitment and training. The costs associated with hiring and training are often underestimated, and failure to onboard effectively can lead to avoidable setbacks
An effective onboarding process not only helps new employees build trust, understand your company’s values, and set clear expectations but also equips them with the tools and knowledge needed to become productive quickly. Research shows that a new hire’s experience in their first few months shapes their long-term success and engagement.
In this group workshop, Focus HR will guide you through the creation of a structured, comprehensive onboarding process that delivers a positive first impression and accelerates new employee success. When employees ramp up quickly, they gain the respect of their managers, boosting their confidence and fostering a sense of belonging—key ingredients for long-term success and retention.
Workshop Details:

A half-day group workshop focused on developing and customising your onboarding and induction process.
Opportunity to workshop with other businesses also participating in this group workshop, expanding your knowledge base and learning from shared experiences.

Included Resources:

Pre-boarding, induction, and sign-off checklists
Buddy system setup guide
Example Induction Trello Board
Employee communication templates (expectations, first-day info)
Training Skills Matrix
Manager and peer check-in guides
Template Position Descriptions
Tailored Employee Handbook
Performance tools for probation and first 6 months

Interested?
Cost for this workshop and included resources is $1,074 + GST per business (with up to 5 participants per business)
Register now!
Should you have any questions, please reach out to our team.
We look forward to working with you to implement a smooth, effective onboarding process for your new hires.

Workshop Attendance – Induction and Onboarding Workshop
$1,074.00 plus GST

Lead with Focus Program
2025-08-19 08:30 - 10:30
Whether you’re stepping into a new role, navigating a career transition, or looking to strengthen your leadership presence, Focus HR’s Lead with Focus program is designed to empower you to thrive.
Leadership isn’t just about being at the top — it’s about mastering the crucial moments that shape your growth and impact. The “middle” is where real day-to-day leadership happens, where you grow or refine your skills, balance competing priorities, and develop the resilience to navigate challenges.
The Lead with Focus program is designed to empower you as a middle manager to thrive in your daily leadership role. This 12-month journey of growth and skills-building will equip you with the tools, strategies, and insights you need to lead with confidence, clarity, and effectiveness.
Throughout the program, you will dive into essential leadership principles, leveraging key frameworks like DiSC and Blanchard’s Management Essentials to better understand yourself and your team. The program emphasises not only foundational skills but also the real-world applications that make these principles valuable in day-to-day scenarios. Lead with Focus also incorporates online workshops that cover key leadership skills such as Time Management, Communication, and Delegation among others. You will also gain valuable peer support and learning opportunities from your cohort by joining in quarterly Focus Forums.
This program is crafted to help you direct your leadership focus — not just during high-stakes moments, but in every interaction, every decision, every day. Join us and become the leader your team can rely on, every step of the way.
This 12-month leadership program is a blended learning experience:

An introductory 2-hour face to face workshop covering the key habits that transform good leaders into great leaders
3 x ¾ day face to face workshops – including DiSC for Management, Blanchard Management Essentials and Conversational Capacity
6 × 1-hour online workshops – covering key leadership topics of Time Management, Delegation, Personal Resilience, Delivering Feedback, Managing Poor Performance, and Communication
3 × 1-hour online Focus Forums – as a cohort we reflect on our leadership journeys – our wins, challenges and insights
A 2-hour face to face wrap up session – to reflect, celebrate and set a clear path to focus forward on continued growth and success

Want to learn more, view our brochure here. Secure your spot for our program today by reaching out to Lead Facilitator Tamara Stopford.
Inquire about attractive discounts for multiple bookings, or request a bespoke quote tailored to your organisation’s needs.

DiSC for Workplace Workshop
2025-10-15 09:00 - 13:00
Unlock the secrets to improving communication, teamwork and workplace culture in our powerful DiSC workshops
How well do you really understand the people you work with?
Every workplace brings together unique personalities, each with different ways of communicating, collaborating and responding to challenges. Without the right tools, these differences can lead to misunderstandings, frustration and inefficiencies.
The DiSC for workplace workshop provides individuals and teams with the insights, strategies and tools to build stronger, more effective relationships – boosting engagement, collaboration and performance.
What you’ll gain:
✔ Personalised DiSC profile report – A fully customised report that provides insights into your behavioural style, communication preferences, and how you interact with others.
✔ Deep understanding of your work style – Learn what motivates you, how you handle challenges, and how to use your strengths effectively.
✔ Strategies for adapting to different personalities – Discover how to flex your approach to better connect with and influence colleagues, managers and clients.
✔ Improved team collaboration – Learn how to navigate differences, reduce workplace friction, and foster a more positive, productive work environment.
✔ Interactive and engaging workshop – Experience real-life workplace scenarios, practical exercises and discussions to help you apply DiSC principles in your day-to-day work.
✔ A common language for your team – Walk away with a shared framework that makes workplace communication clearer, smoother and more effective.
Who should attend?

Business professionals who want to improve workplace communication and teamwork
Leaders and managers looking for practical tools to enhance team dynamics and workplace culture
HR and People & Culture teams seeking a structured, proven approach to understanding and managing team behaviours.
Teams that want to work better together, improve relationships, and create a more engaging workplace.

Investment & pricing for DiSC workshop

# Attendees
Price including Profile
Price for participants with an existing profile

1
$555
$320

2-4
$525
$295

5+
$490
$260

Bonus: Gain access to additional insights and follow-up tools through Everything DiSC Catalyst Platform – helping you apply what you’ve learned beyond the workshop!
Secure your spot today!
DiSC is more than just a personality test – it’s a transformational tool that helps individuals and teams connect, collaborate, and communicate more effectively.
Seats are limited, and demand is high! Don’t miss this opportunity to elevate your team’s communication, collaboration, and workplace culture.
Contact our team today to register for these workshops.

Destination Postcard 2025
2025-11-20 12:30 - 14:00 | Toowoomba City Library Meeting Rooms, Herries Street, Toowoomba, Qld, 4350, Australia
Take a breath…
and get ready to dive into 2026.
Come up for air. Step away from your desk and join us for Destination Postcard – a free 1.5 hour workshop (with delicious lunch provided).
2026 will be a year for working smarter, not harder. For making the most of the resources you already have at your fingertips and for aligning your team.
And we are here to help!
Walk away from this workshop with the start of an exciting plan for your business in 2026.

Destination Postcard 2025

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