BLANCHARD COURSES.

Experience the brilliance of Blanchard leadership training, delivered by Focus HR.

Elevate your leadership with Focus HR and Blanchard

We’re excited to announce Focus HR is now an accredited provider of the award-winning global Blanchard leadership development programs. For more than 40 years, Blanchard has guided hundreds of thousands of leading organisations and their team members to achieve measurable success through transformational leadership, development and coaching.

As one of only two accredited providers in Queensland, Focus HR will soon be offering Blanchard’s full suite of courses, with the highly regarded Management Essentials® being the first cab off the rank.

When managers struggle, the cost is significant: high turnover, low morale, poor productivity, and more.

These performance challenges are often because people don’t have the essential management skills they need to succeed.

That’s why Focus HR is proud to present: Blanchard Management Essentials®, a transformational leadership training program for new managers and those who need to sharpen their managerial skill set to build positive relationships with team members, inspire engagement and drive productivity.

FREE TASTE-TESTER SESSIONS
NOV 13 (in-person) & NOV 14 (online webinar)
12:30-1:30pm

Explore the transformative leadership tools from Blanchard’s Management Essentials® at FREE preview sessions, designed for new managers and those wanting to refresh their leadership skills.

Choose between our in-person session on November 13 at the Toowoomba City Library or join our online webinar on November 14.

All attendees of the FREE preview sessions will be automatically entered in a draw to WIN a place in the upcoming Blanchard Management Essentials® course.

Register for your preferred session below:

WORKSHOP (IN-PERSON)

📅 November 13
🕐 12:30pm – 1:30pm AEST
📍 Toowoomba City Library Meeting Rooms

WEBINAR (ONLINE)

📅 November 14
🕐 12:30pm – 1:30pm AEST

About the course

Blanchard Management Essentials® builds on the key concepts of global best-selling book The New One Minute Manager, which has helped millions develop more successful professional and personal lives.

Ideal both for new managers or those who need to refresh their essential skills, the program gives your people the necessary tools and training to become leaders who achieve the exceptional. It covers the essence of management skills training: the right mindset, core conversations and the communication skills needed to build positive relationships and increase productivity.

After completing the course, 75% of team members reported that their managers or supervisors demonstrated enhanced skills in goal setting and handling difficult conversations. Don’t miss the chance to enhance your leadership capabilities.

Create managerial success fast

Build positive skills

Reduce staff frustration

Develop future leaders

ESSENTIAL TRAINING TO HELP YOUR MANAGERS SUCCEED.

Did you know?

45%

of managers say they lack the confidence to help employees develop necessary skills

26%

of first-time managers feel they aren’t ready to lead others

75%

of managers would like more training in how to be a good boss.

Based on the above findings from Blanchard, it’s important to equip your managers with essential skills training to move beyond instinct and foster better morale and productivity, ensuring they reach their full potential.

Why choose Blanchard with Focus HR?

Global expertise

Benefit from more than four decades of leadership development experience with Blanchard courses, which are delivered globally across 75 countries to thousands of companies.

Premium access

As one of only two accredited Blanchard providers in Queensland, we offer premier access to multi award-winning programs.

Tailored learning

From foundational leadership skills to advanced management strategies, we have courses to meet your specific needs.

Real results

Our programs are designed to deliver measurable outcomes, helping you drive performance and achieve organisational goals.

Thousands of companies worldwide have participated in Blanchard’s acclaimed courses, including leading names such as Proctor & Gamble, American Express and Salesforce.

95%

of participants felt they had gained skills to handle tough conversations while preserving trust, relationships, and productivity

98%

found the content valuable

87%

applied the new skills in their roles

75%

of team members reported their managers or supervisors had demonstrated enhanced skills in goal setting and handling difficult conversations.

Discover how enhanced leadership behaviours can drive increased retention and discretionary effort across your teams.

The Blanchard Courses

Management essentials

Conversational capacity

Coming soon

Building Trust

Coaching Essentials

Overcoming Conflict

Situational Leadership

WHAT ARE PARTICIPANTS SAYING?

“A fantastic leadership course, one of the best ones I have done in my 20-year management career”

FMCG client

“Easy to understand and a valuable set of tools providing a great framework for managing a team.”

Banking client

“This was a great day of learning that will have a lasting effect on my working life. Thank you!”

University sector

“Hands on practical learning that I can use immediately”

Federal Government Client

Awards and certifications

ABOUT BLANCHARD

Blanchard is a global pioneer in leadership development, consulting and coaching for more than 40 years, Blanchard was named a Top 20 Leadership Training Company by Training Industry Inc (a trusted source of information on the business of learning) in 2024, marking its 15th year of recognition.

References:

Register for one of our upcoming FREE events for an exclusive preview of Blanchard’s leadership tools:

WORKSHOP (IN-PERSON)

📅 November 13
🕐 12:30pm – 1:30pm AEST
📍 Toowoomba City Library Meeting Rooms

WEBINAR (ONLINE)

📅 November 14
🕐 12:30pm – 1:30pm AEST

Dedicated Strategy Workshop

Delivery of an interactive and engaging process of strategic thinking and execution planning for your team, stepping you through outlining your goals, identifying potential roadblocks and coming up with solutions. This results in the creation of a three to five year business plan with the accountability of quarterly steps to see your goals become a reality.

Small Business Group Workshop

The delivery of a two-day Small Business Group Workshop which brings together owners and senior managers from five local businesses in non-competing industries to share their experiences and define the direction for their businesses. Our experienced facilitators will support you to develop a clear strategic plan and a realistic action plan.

Quarterly Review and Reset

The delivery of a quarterly review and reset (typically half a day) which holds everyone accountable, which celebrates successes or assists with understanding the reasons success wasn’t achieved, and resets goals for the following quarter. This continual cycle ensures that the focus on working towards an overall strategy is consistently reinforced.

Project Implementation Tools

Following the two-day strategic workshop, these tools will assist with keeping the strategic plan front and centre. Project implementation tools ensure you are putting all the right measures into place for your strategy to succeed.
Recommended to us from trusted associates, we started what is proving to be a valuable association with Naomi and her team that has challenged our thinking, focused our resolve and given us confidence that our ultimate goal can be achieved of giving our most precious resource (our people), proper structures, greater participation, clearer guidelines and security in pay and conditions.
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.
Tony Walsh – General Manager

RASCI

The RASCI model is a tool that can be used for identifying roles and responsibilities. It can be used to clarify tasks in position descriptions as well as identifying expectations during an organisational change process. This tool helps by creating clearly identified and communicated activities with set delegations.

Workforce Planning

Workforce planning is all about having the right people in the right roles doing the right thing in the right way – both now and planning for the future based on your strategic direction. Structure follows strategy.

Functionality Chart

With input from management and utilising a functionality analysis tool, this chart visually displays the current allocation of work duties and responsibilities of your organisation at the strategic, operational and service delivery levels. This information is then analysed to identify gaps and identify who should be responsible for certain activities moving forwards.

Clarity Hearing Solutions is a small, family owned and operated Company that grew faster than even our own expectations. The growth brought increased levels of staffing and a need for more business structure.

Bringing Focus HR on board has enabled us to not only build the structure we required but allowed us to do this in a way that did not intimidate or upset our existing employees. Management is constantly learning through the mentoring from Naomi, with senior management feeling more confident in their HR interactions.

Sara Collins, Operations Manager, Clarity Hearing

Dedicated Strategy Workshop

Delivery of an interactive and engaging process of strategic thinking and execution planning for your team, stepping you through outlining your goals, identifying potential roadblocks and coming up with solutions. This results in the creation of a three to five year business plan with the accountability of quarterly steps to see your goals become a reality.

Five Behaviours of a Cohesive Team

The Five Behaviours of a Cohesive Team® assessment provides a model and vocabulary to use with your team to discuss areas of dysfunction or cohesion, a self-analysis that begins the discussion with honest disclosure, and a clear and challenging model for implementation.
Recommended to us from trusted associates, we started what is proving to be a valuable association with Naomi and her team that has challenged our thinking, focused our resolve and given us confidence that our ultimate goal can be achieved of giving our most precious resource (our people), proper structures, greater participation, clearer guidelines and security in pay and conditions.
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.
Tony Walsh – General Manager

Dedicated Strategy Workshop

Delivery of an interactive and engaging process of strategic thinking and execution planning for your team, stepping you through outlining your goals, identifying potential roadblocks and coming up with solutions. This results in the creation of a three to five year business plan with the accountability of quarterly steps to see your goals become a reality.

Accountability Coaching

Designed to keep your focus on delivering outcomes and supporting you at the top where it can be lonely, accountability coaching ensures that the likelihood of success in implementing your strategy increases exponentially.
Recommended to us from trusted associates, we started what is proving to be a valuable association with Naomi and her team that has challenged our thinking, focused our resolve and given us confidence that our ultimate goal can be achieved of giving our most precious resource (our people), proper structures, greater participation, clearer guidelines and security in pay and conditions.
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.
Tony Walsh – General Manager

RASCI

The RASCI model is a tool that can be used for identifying roles and responsibilities. It can be used to clarify tasks in position descriptions as well as identifying expectations during an organisational change process. This tool helps by creating clearly identified and communicated activities with set delegations.

Workforce Planning

Assistance with workforce planning to ensure your business has the right people in the right roles, doing the right thing in the right way – both now and planning for the future based on your strategic direction. Structure follows strategy.

Dedicated Strategy Workshop

Delivery of an interactive and engaging process of strategic thinking and execution planning for your team, stepping you through outlining your goals, identifying potential roadblocks and coming up with solutions. This results in the creation of a three to five year business plan with the accountability of quarterly steps to see your goals become a reality.
Recommended to us from trusted associates, we started what is proving to be a valuable association with Naomi and her team that has challenged our thinking, focused our resolve and given us confidence that our ultimate goal can be achieved of giving our most precious resource (our people), proper structures, greater participation, clearer guidelines and security in pay and conditions.
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.
Tony Walsh – General Manager

When managers struggle, the cost is significant: high turnover, low morale, poor productivity, and more.