Leading Teams Training.

Practical training for managers and supervisors.

Managers are usually in their roles because they are an asset to the business, but too often they don’t get much of a helping hand with the people management side of things.

While managers who understand the big picture and know the theory behind current leadership trends are ideal, what is more important is managers who understand how to get the best out of their teams and confidently take care of problems before they escalate.

If you’ve ever struggled to source really practical training for managers and supervisors, these one to two hour sessions focusing on the issues managers most often encounter could be just the answer. Rather than dwelling in theory, each session cuts to the chase and works toward suggestions and solutions for the issues that either cause the most frustration or that we unreasonably expect managers to know intuitively.

We are also available for in-house training for your team – simply contact us via the enquiry form for more details!

The Workshops

These practical, interactive workshops are ideal for supervisors and managers across any industry.

The workshops run for two hours and the cost is $110 + GST per attendee per session, with a 10% discount if you book and pay for three or more sessions or attendees. (Use code THREE at checkout to receive this discount)

Choose from the following workshops:

Challenging employees

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We often hear ‘people management would be easier if it wasn’t for the people’.

Rather than talk about managing a team in big picture terms, we’ll look specifically at where the issues usually lie for managers – difficult team members, underperforming team members, exceptional team members, the ‘problem children’, and mates and family members – and cover some practical hints for each of these challenges.

Managing a Hybrid Workforce

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Managing a hybrid team is not just a shift in the way in which you manage your team or the day to day operations, it is also a shift in your mindset. 

This session will look at benefits and challenges of hybrid teams, the leadership qualities needed, management tips and building positive team dynamics.

Managing Poor Performance & Conduct

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Dealing with someone who isn’t performing at the level they should be is frustrating. It’s stressful. And honestly, it can be scary when it escalates to the point of needing to let someone go.

This interactive workshop gives a solid understanding of what poor performance and conduct is and why it occurs, the 5 steps for managing this, useful checklists and tools to guide the process and how to handle employee responses.

Good Leadership Habits - nailing the day-to-day

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Traditional leadership training typically focuses on ‘big picture’ goals, but often what you need is managers who get the day-to-day stuff right – things like planning, problem solving, record keeping, checking in with staff. We’ll cover how to get some good leadership habits in place so managers know what is going on in their team, what they need to achieve and whether they are achieving it, how to take care of issues at the team level and when to make sure they are reporting up.

Managing Leave

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Leave, whether it is sick leave, carer’s leave, compassionate leave or annual leave, is an issue that all managers have to deal with but few have had guidance on what they can and can’t do. This session will look at the different types of leave, employee rights, employer rights and record keeping with the aim of building confidence to respond when leave questions and issues arise.

Delegation & follow-up

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Delegation is too often not done well or not done at all. We’ll cover when to delegate and how to create conditions for success, including giving clear, unambiguous instructions, setting expectations and uncovering and removing the barriers to productivity. We’ll also look at what to do if delegation isn’t getting the job done. 

Creating a High Performance Culture

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In business, managers usually have the most influence over performance and productivity. While the temptation is to sit back and expect that goals are met, and scramble to find answers when they aren’t, the more useful approach is to be proactive and involved right from the start. We’ll cover effective goal setting, communicating clear and reasonable expectations, and increasing motivation, alignment and buy-in.

Effective Meetings

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Meetings can often be a ‘we’ll do this because we have to’ race-through or a drawn-out time waster for everyone involved. Both options are expensive for the business.

This session will look at when to have meetings, how to have meetings (format and structure) and what to record. We’ll also focus on setting ground rules for the meeting to ensure they add value and encouraging different perspectives to ensure they are getting the best from the participants.

Reinforcing, skill-building & corrective feedback

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Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback, and discuss the differences in purpose and delivery of reinforcing (‘positive’) feedback, skill-building (‘coaching’) feedback and corrective (‘negative’) feedback. We’ll look at the importance of timeliness, confidentiality, listening well and encouraging candour to ensure that the feedback actually hits its mark. We’ll finish up with when it is important that records are kept of the feedback and some practical ways to make sure that happens.

Change

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Getting change management right is critical for businesses, and managers play a pivotal role in this process.

This session will look at project planning change, communicating effectively, identifying potential hurdles before they arise, gauging and responding to their team member’s reactions to change and, as the change process draws to a close, moving on to managing the new ‘business as usual’.

Communication

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Communication is a huge topic, so we’ll focus on a few key areas that deliver great results for teams and businesses. We’ll talk about communication styles and how to adapt to get the best results, communicating both success and failure effectively and communicating with the right people at the right time. And because it is so often a stumbling block for managers, we’ll cover in more depth how to broach difficult conversations with team members, peers and their own managers.

Empowering People

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Empowering your people, delegating decision making and encouraging autonomy are common catch cries in today’s progressive workplaces. But what does it actually mean?

This workshop will explore exactly that and provide insights and practical tips on how to establish a framework and guidelines within which empowerment, autonomy and effective decision making can flourish.