A KPI is only as effective as the action or behaviour it inspires. Key Performance Indicators (KPIs) are an important metric in businesses, linking the business’s strategic goals to day-to-day activities. However, KPIs are really only effective if you identify the right ones for your business. Join Focus HR as we take you through understanding […]
Traditional leadership training typically focuses on ‘big picture’ goals, but often what you need is managers who get the day-to-day stuff right – things like planning, problem solving, record keeping, checking in with the team. We’ll cover how to create good leadership habits so managers know what is going on in their team, what they need […]
Using effective performance management in your business is often about applying common sense and a step-by-step process. We believe that when people are given clear expectations and the encouragement and means to meet those, they will be inherently driven to perform and act to a satisfactory level. Join Focus HR as we step you through […]
Delegation is too often not done well or not done at all. Surprisingly, delegation is not a skill that comes naturally to most. We’ll cover why and when to delegate and how to create conditions for success, including giving clear, unambiguous instructions, setting expectations and uncovering and removing the barriers to productivity. We’ll also look […]
“Action is the foundational key to all success” – Pablo Picasso Strategy is a little bit about good strategic thinking and a whole lot about execution planning. Once you’ve been through the 2 day strategic planning workshop, momentum must be maintained through quarterly review and reset sessions. Every quarter is a thirteen-week race. It goes by […]
A good onboarding and induction program is key to having an ultimately successful hire and avoiding potential failure of an expensive investment (the cost of recruiting and training new team members is often significantly underestimated and failure is often avoidable). Effective onboarding guides employees to success by building trust, instilling your values, setting expectations, and […]
“The main thing is to keep the main thing the main thing” - Stephen Covey A clearly identified and articulated vision, purpose and goals empowers owners to align their team and maintain a laser-like focus on the bigger picture. Owners who are effective at strategic thinking and implementation planning create an environment where everyone is […]
Empowering your people, delegating decision making and encouraging autonomy are common catch cries in today’s progressive workplaces. But what does it actually mean? This workshop will explore exactly that and provide insights and practical tips on how to establish a framework and guidelines within which empowerment, autonomy and effective decision making can flourish. Agenda Foundations […]
Employee engagement is the emotional commitment an employee has to their employer and its goals. This commitment means caring about their work and the business. It is more than just being ‘satisfied’ to turn up from 9 to 5 and it is more than just being ‘happy’ at work. When employees care, they are engaged, […]
Managers play a key role in influencing the performance and productivity of their teams. While the temptation is to sit back and expect that goals are met, and scramble to find answers when they aren’t, the more useful approach is to be proactive and involved right from the start. We’ll cover effective goal setting, communicating […]
“Action is the foundational key to all success” – Pablo Picasso Strategy is a little bit about good strategic thinking and a whole lot about execution planning. Once you’ve been through the 2 day strategic planning workshop, momentum must be maintained through quarterly review and reset sessions. Every quarter is a thirteen-week race. It goes by […]
Meetings can often be a ‘we’ll do this because we have to’ race-through or a drawn-out time waster for everyone involved. Both options are expensive for the business. This session will look at when to have meetings, types of meetings, how to have meetings (format and structure) and what to record. We’ll also focus on […]