Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and […]

Getting change management right is critical for businesses, and managers play a pivotal role in this process. This session will look at planning change, communicating effectively, identifying potential hurdles before […]

Managers play a key role in influencing the performance and productivity of their teams. While the temptation is to sit back and expect that goals are met, and scramble to […]

Meetings can often be a ‘we’ll do this because we have to’ race-through or a drawn-out time waster for everyone involved. Both options are expensive for the business. This session […]

Leave, whether it is sick leave, carer’s leave, compassionate leave or annual leave, is something that all managers have to deal with, but few understand what they can and can’t […]

Communication is a huge topic, so we focus on a few key areas that deliver great results for teams and businesses. We’ll talk about communication styles and channels and how […]

Effective time management allows you to accomplish more in a shorter period of time, lowers stress, and increases focus, which leads to increased results and career success. Imagine the impact on your business […]

We often hear ‘people management would be easier if it wasn’t for the people’. Rather than talk about managing a team in big picture terms, we’ll look specifically at where […]

Managing a hybrid team is not just a shift in the way in which you manage your team or the day to day operations, it is also a shift in […]

Dealing with someone who isn’t performing at the level they should be is frustrating. It’s stressful. And honestly, it can be scary when it escalates to the point of needing […]

Traditional leadership training typically focuses on ‘big picture’ goals, but often what you need is managers who get the day-to-day stuff right – things like planning, problem solving, record keeping, […]

Delegation is too often not done well or not done at all. Surprisingly, delegation is not a skill that comes naturally to most. We’ll cover why and when to delegate and how to create conditions for success, including giving clear, unambiguous instructions, setting expectations and uncovering and removing the barriers to productivity. We’ll also look […]