Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and discuss the differences in purpose and delivery of reinforcing (‘positive’) feedback, skill-building (‘coaching’) feedback and corrective (‘negative’) feedback. We’ll look at the importance of timeliness, […]
In this webinar presented by Naomi Wilson from Focus HR and Chrissy Leong, Specialist Lead Stakeholder Management from WorkCover Queensland, we will cover: • How to treat COVID-related Leave • Implementing mask mandate (specifically those who won’t/can’t wear) • Vaccination policies (mandate vs encouragement) • Vaccination exemptions • Hiring unvaccinated persons (and measures to protect […]
Getting change management right is critical for businesses, and managers play a pivotal role in this process. This session will look at planning change, communicating effectively, identifying potential hurdles before […]
“People are the most powerful, inimitable asset in your business” Naomi Wilson You can copy machines, IT systems, procedures, software etc. What you can’t copy is your people, your team and your culture. This is why it is inimitable. And until you’ve harnessed the power of your team, your business will not reach its full […]
“The main thing is to keep the main thing the main thing” - Stephen Covey A clearly identify and articulated vision, purpose and goals empowers owners to align their team and maintain a laser-like focus on the bigger picture. Owners who are effective at strategic thinking and implementation planning create an environment where everyone is […]
Managers play a key role in influencing the performance and productivity of their teams. While the temptation is to sit back and expect that goals are met, and scramble to […]
Meetings can often be a ‘we’ll do this because we have to’ race-through or a drawn-out time waster for everyone involved. Both options are expensive for the business. This session […]
Leveraging is essential for business success. It is about having the right people doing the right things in sync. Business owners need to be able to focus on the areas of their business where they can deliver the most value. By leveraging the right people doing the right things at the right time, the owner […]
Leave, whether it is sick leave, carer’s leave, compassionate leave or annual leave, is something that all managers have to deal with, but few understand what they can and can’t […]
Communication is a huge topic, so we focus on a few key areas that deliver great results for teams and businesses. We’ll talk about communication styles and channels and how […]
Performance reviews don’t improve performance. We know … that is like excommunicating ourselves from the HR profession … but they don’t. We need to move the mindset from performance review to […]