Communication is a huge topic, so we’ll focus on a few key areas that deliver great results for teams and businesses. We’ll talk about communication styles and how to adapt to get the best results, communicating both success and failure effectively and communicating with the right people at the right time. And because it is […]

Traditional leadership training typically focuses on ‘big picture’ goals, but often what you need is managers who get the day-to-day stuff right – things like planning, problem solving, record keeping, checking in with staff. We’ll cover how to get some good leadership habits in place so managers know what is going on in their team, […]

We often hear ‘people management would be easier if it wasn’t for the people’. Rather than talk about managing a team in big picture terms, we’ll look specifically at where the issues usually lie for managers – difficult team members, underperforming team members, exceptional team members, the ‘problem children’, and mates and family members – […]