Partners who care.

IR Unpacked 2025.

We are proud to be part of the Partners Who Care initiative, a collaboration between Queensland Fruit & Vegetable Growers (QFVG) – the state industry body representing Queensland’s commercial fruit, vegetable, and nut growers – and businesses like ours, who are dedicated to helping the horticulture sector thrive. 

Having supported hundreds of horticulture industry growers for the past few years, we understand the challenges Queensland’s growers face. As QFVG’s trusted workplace relations provider we are here to offer tailored HR/IR support, and tailored workplace relations services designed to meet the unique needs of this sector.

Missed our Session?

Don’t worry, we get it! Please find both the recording of the session and our IR Updates Booklet for your download below:

IR Unpacked Recording

Alistair, Focus HR Director, shares a practical and engaging update on key industrial relations reforms and the new minimum wage decision coming into effect 1 July.

Focus HR IR Update Booklet

This resource is designed to help business owners and leaders navigate key updates and understand what they mean for your workplace.

You can download the PDF version of the booklet using the link below or favourite this page so you can return to it anytime.

If you have any questions, or if you’d like to have a conversation about how these changes may affect your business, we’re here to help. Please get in touch with us at info@focushr.com.au.

Q&A

Q: If an employee is paid above the award and still better off under the BOOT test, do we need to provide updated contracts and IFAs showing the new base award rate in relation to their above-award rate? Also, for employees on the award, do we have to issue new contracts of employment with the new base award rates

A: No. You are not required to issue new contracts or IFAs each time the award rate increases, especially if the original documentation was drafted to accommodate changes (e.g. by referencing “not less than the applicable minimum Award rate as varied from time to time”). This applies to employees paid on, or above the award.

However, it’s best practice to document any pay changes or reviews that have occurred and communicate the outcome to your employees.

We recommend employers provide their workers with a simple update letter explaining the outcome of the pay review and what it means to them, the employee. This can be in the form of a simple letter, or email, explaining that a recent review has been conducted (in the light of the national minimum wage increase) and detailing the outcome as it affects the employee.

Q: Re classifications – can it be a temporary position at a higher level with an agreement signed ending “until no longer required,” e.g. a forklift driver for harvest only?

A: Yes, there are a couple of equally appropriate options to apply temporary changes (typically increases) of pay, or responsibilities to a role or person.

An employee can be temporarily classified at a higher level for a defined period or specific task (such as harvest), or they can be designated additional duties, pay or conditions under a “higher duties” arrangement.

This arrangement can be documented by way of a temporary variation or letter of appointment stating the higher classification and pay will apply only “for the duration of the harvest” or “while performing forklift duties,” whichever comes first.

The key here is documentation and communication.

Ensure the agreement is in writing, sets out the relevant award classification, rate of pay, and review clause (e.g. reverting to the previous classification when the temporary period ends). Avoid open-ended “until no longer required” language — instead, use clear criteria or dates to minimise risk of disputes.

Q: Same Job, Same Pay (labour hire) – does it apply to over-award payments?

A: Yes. The “Same Job, Same Pay” provisions apply to all monetary terms, not just minimum Award rates. If a host employer pays its direct employees an over-Award rate (e.g. through enterprise agreements, above-Award rates, allowances or loadings), labour hire workers performing the same duties at the host site must receive equivalent pay and conditions — unless an exemption applies.

This means over-award payments are included in the comparison. Labour hire employers will need to obtain pay details from the host and ensure equivalency is maintained.

Q: Do General Protections claims go to arbitration if not settled at conciliation, or straight to court?

A: The pathway is largely decided by the Applicant making the claim (the employee).

The General Protections (GP) claim process involving dismissal begins with a Conference between the parties that is facilitated by a Fair Work Commission Member. If the matter is not resolved at the conference stage, the applicant gets to choose whether to:

  • Request arbitration by the Fair Work Commission, (but only with the employer’s agreement); or
  • Apply to the Federal Circuit and Family Court of Australia (or Federal Court) to have the matter determined by a judge.

Without employer agreement, arbitration is not available — and the matter may proceed to court. If the claim does not involve dismissal (e.g. adverse action during employment), it follows a similar process — voluntary arbitration or court.

Q: What is considered a small business? If you have 2 full-time workers but 50 casual workers in harvest for 6–8 weeks, are you still a small business?

A: Under the Fair Work Act, a “small business employer” is one that employs fewer than 15 employees, based on a headcount of all employees (including full-time, part-time, and casuals who are regular and systematic).

In the example, if the 50 harvest casuals are employed on a short-term, seasonal basis without regular and systematic hours, and their contract is clearly casual, they are not be counted in the headcount. However, if some are returning casuals with repeated seasons or regular patterns of work, or the contract is unclear (or non-existent), they may count toward the total.

If you are close to the threshold, seek tailored advice — misclassification can affect your obligations around redundancy, unfair dismissal, and other entitlements. You can seek clarity on this from FWC in some instances. If you do receive such clarity, document the reasoning and outcome and save this for future requirements

Q: Since the new pay rate applies from the ‘first full pay period in July’, if our pay cycle runs Saturday to Friday, does that mean I should still use the old rate for the current week (28th June – 4th July) and apply the new rate from the next cycle (5th July – 11th July)?

A: Correct, you will still be paying the old pay rate for the current week (28th June – 4th July) and the update the rates to the new rates for the next pay run (5th July – 11th July).

Geared Up Workforce: HR & IR Training for Horticulture

In response to strong demand, we’re bringing practical, face-to-face HR/IR training to regional Queensland throughout 2025.

Open to all horticultural businesses – whether you’re a QFVG member or not – this training is designed to help you improve compliance and people management.

If HR/IR feels like a minefield, you’re not alone. The Geared Up Workforce program is here to help your team confidently navigate these challenges.

Delivered by Focus HR through the QFVG Geared Up Horticulture initiative and supported by regional grower groups, this hands-on training covers key compliance topics alongside essential people management skills. It covers key areas such as:

Horticulture Award Interpretation

Contracts of Employment

Delivering Feedback

Performance Management

What participants will receive

By participating in the Geared Up Workforce initiative, your business will also receive a range of valuable resources, including:

  • Horticulture Award Annualised Salary and All Up Hourly Rate Calculator
  • Performance Improvement to Management Kit
  • Casual Contract of Employment Templates
  • Access to useful workbooks, checklists, templates, and information sheets
  • A HR Health Check with personalised recommendations on how to improve your HR practices.

This is an opportunity to access highly practical, compliance-focused training that will equip you with the skills and knowledge needed to run a compliant and efficient business.

The Geared up Horticulture initiative is supported by the QLD Horticulture Council and subsidised through SmartAg QLD – a collaboration between the QLD Farmer’s Federation and the QLD Government.

Dedicated Strategy Workshop

Delivery of an interactive and engaging process of strategic thinking and execution planning for your team, stepping you through outlining your goals, identifying potential roadblocks and coming up with solutions. This results in the creation of a three to five year business plan with the accountability of quarterly steps to see your goals become a reality.

Small Business Group Workshop

The delivery of a two-day Small Business Group Workshop which brings together owners and senior managers from five local businesses in non-competing industries to share their experiences and define the direction for their businesses. Our experienced facilitators will support you to develop a clear strategic plan and a realistic action plan.

Quarterly Review and Reset

The delivery of a quarterly review and reset (typically half a day) which holds everyone accountable, which celebrates successes or assists with understanding the reasons success wasn’t achieved, and resets goals for the following quarter. This continual cycle ensures that the focus on working towards an overall strategy is consistently reinforced.

Project Implementation Tools

Following the two-day strategic workshop, these tools will assist with keeping the strategic plan front and centre. Project implementation tools ensure you are putting all the right measures into place for your strategy to succeed.
Recommended to us from trusted associates, we started what is proving to be a valuable association with Naomi and her team that has challenged our thinking, focused our resolve and given us confidence that our ultimate goal can be achieved of giving our most precious resource (our people), proper structures, greater participation, clearer guidelines and security in pay and conditions.
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.
Tony Walsh – General Manager

RASCI

The RASCI model is a tool that can be used for identifying roles and responsibilities. It can be used to clarify tasks in position descriptions as well as identifying expectations during an organisational change process. This tool helps by creating clearly identified and communicated activities with set delegations.

Workforce Planning

Workforce planning is all about having the right people in the right roles doing the right thing in the right way – both now and planning for the future based on your strategic direction. Structure follows strategy.

Functionality Chart

With input from management and utilising a functionality analysis tool, this chart visually displays the current allocation of work duties and responsibilities of your organisation at the strategic, operational and service delivery levels. This information is then analysed to identify gaps and identify who should be responsible for certain activities moving forwards.

Clarity Hearing Solutions is a small, family owned and operated Company that grew faster than even our own expectations. The growth brought increased levels of staffing and a need for more business structure.

Bringing Focus HR on board has enabled us to not only build the structure we required but allowed us to do this in a way that did not intimidate or upset our existing employees. Management is constantly learning through the mentoring from Naomi, with senior management feeling more confident in their HR interactions.

Sara Collins, Operations Manager, Clarity Hearing

Dedicated Strategy Workshop

Delivery of an interactive and engaging process of strategic thinking and execution planning for your team, stepping you through outlining your goals, identifying potential roadblocks and coming up with solutions. This results in the creation of a three to five year business plan with the accountability of quarterly steps to see your goals become a reality.

Five Behaviours of a Cohesive Team

The Five Behaviours of a Cohesive Team® assessment provides a model and vocabulary to use with your team to discuss areas of dysfunction or cohesion, a self-analysis that begins the discussion with honest disclosure, and a clear and challenging model for implementation.
Recommended to us from trusted associates, we started what is proving to be a valuable association with Naomi and her team that has challenged our thinking, focused our resolve and given us confidence that our ultimate goal can be achieved of giving our most precious resource (our people), proper structures, greater participation, clearer guidelines and security in pay and conditions.
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.
Tony Walsh – General Manager

Dedicated Strategy Workshop

Delivery of an interactive and engaging process of strategic thinking and execution planning for your team, stepping you through outlining your goals, identifying potential roadblocks and coming up with solutions. This results in the creation of a three to five year business plan with the accountability of quarterly steps to see your goals become a reality.

Accountability Coaching

Designed to keep your focus on delivering outcomes and supporting you at the top where it can be lonely, accountability coaching ensures that the likelihood of success in implementing your strategy increases exponentially.
Recommended to us from trusted associates, we started what is proving to be a valuable association with Naomi and her team that has challenged our thinking, focused our resolve and given us confidence that our ultimate goal can be achieved of giving our most precious resource (our people), proper structures, greater participation, clearer guidelines and security in pay and conditions.
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.
Tony Walsh – General Manager

RASCI

The RASCI model is a tool that can be used for identifying roles and responsibilities. It can be used to clarify tasks in position descriptions as well as identifying expectations during an organisational change process. This tool helps by creating clearly identified and communicated activities with set delegations.

Workforce Planning

Assistance with workforce planning to ensure your business has the right people in the right roles, doing the right thing in the right way – both now and planning for the future based on your strategic direction. Structure follows strategy.

Dedicated Strategy Workshop

Delivery of an interactive and engaging process of strategic thinking and execution planning for your team, stepping you through outlining your goals, identifying potential roadblocks and coming up with solutions. This results in the creation of a three to five year business plan with the accountability of quarterly steps to see your goals become a reality.
Recommended to us from trusted associates, we started what is proving to be a valuable association with Naomi and her team that has challenged our thinking, focused our resolve and given us confidence that our ultimate goal can be achieved of giving our most precious resource (our people), proper structures, greater participation, clearer guidelines and security in pay and conditions.
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.

Tony Walsh – General Manager