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We often hear ‘people management would be easier if it wasn’t for the people’.
Rather than talk about managing a team in big picture terms, we’ll look specifically at where the issues usually lie for managers. We cover the practicalities of setting expectations, knowing when to act, how to be fair and thorough, and how to handle reactions. We’ll take you through our 5-step plan for handling challenging employees and finally touch on making sure that you don’t have a negative impact on your high performers in the process.
Agenda