Loading Events

« All Events

  • This event has passed.

Reinforcing, skill-building & corrective feedback

January 20 @ 12:30 pm - 2:30 pm AEST

$110.00

Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and discuss the differences in purpose and delivery of reinforcing (‘positive’) feedback, skill-building (‘coaching’) feedback and corrective (‘negative’) feedback.

We’ll look at the importance of timeliness, confidentiality, listening well and provide you with feedback models that ensure clarity and purpose in your message.

We’ll finish up with when it is important that records are kept and some practical ways to make sure that happens.

Agenda

  • The Importance of Feedback
  • Skill, Will, or Leadership issue
  • Types of Feedback
  • Key Elements of Feedback
  • Common Performance Issues
  • When to Escalate
  • Record Keeping
  • Feedback Models

No availability in this session? We will be holding another session in the near future. Please contact us to register your interest in the next date for this workshop.

Details

Date:
January 20
Time:
12:30 pm - 2:30 pm AEST
Cost:
$110.00
Event Category:

Venue

Online

Organiser

Focus HR
Phone:
07 4765 3456
Email:
info@focushr.com.au
View Organiser Website

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Tickets are no longer available