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Reinforcing, skill-building & corrective feedback

January 20, 2022 @ 12:30 pm - 2:30 pm AEST

A$110.00

Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and discuss the differences in purpose and delivery of reinforcing (‘positive’) feedback, skill-building (‘coaching’) feedback and corrective (‘negative’) feedback.

We’ll look at the importance of timeliness, confidentiality, listening well and provide you with feedback models that ensure clarity and purpose in your message.

We’ll finish up with when it is important that records are kept and some practical ways to make sure that happens.

Agenda

  • The Importance of Feedback
  • Skill, Will, or Leadership issue
  • Types of Feedback
  • Key Elements of Feedback
  • Common Performance Issues
  • When to Escalate
  • Record Keeping
  • Feedback Models

Details

Date:
January 20, 2022
Time:
12:30 pm - 2:30 pm AEST
Cost:
A$110.00
Event Category:

Venue

Online

Organiser

Focus HR
Phone:
07 4765 3456
Email:
info@focushr.com.au
View Organiser Website

Tickets

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Workshop attendance - Reinforcing and skill building
Workshop attendance - Reinforcing and skill building
$ 110.00 plus GST
4 available