We often hear ‘people management would be easier if it wasn’t for the people’. Rather than talk about managing a team in big picture terms, we’ll look specifically at where the issues usually lie for managers. We cover the practicalities of setting expectations, knowing when to act, how to be fair and thorough, and how […]

Effective time management allows you to accomplish more in a shorter period of time, lowers stress, and increases focus, which leads to increased results and career success. Imagine the impact on your business if your managers knew exactly where they needed to direct their attention every day; had self-awareness of what habits made them most productive; and had […]

Getting change management right is critical for businesses, and managers play a pivotal role in this process. This session will look at planning change, communicating effectively, identifying potential hurdles before they arise, gauging and responding to their team member’s reactions to change and, as the change process draws to a close, moving on to managing […]

Empowering your people, delegating decision making and encouraging autonomy are common catch cries in today’s progressive workplaces. But what does it actually mean? This workshop will explore exactly that and provide insights and practical tips on how to establish a framework and guidelines within which empowerment, autonomy and effective decision making can flourish. Agenda Foundations […]

Dealing with someone who isn’t performing at the level they should be is frustrating. It’s stressful. And honestly, it can be scary when it escalates to the point of needing to let someone go. This interactive workshop gives a solid understanding of what poor performance and conduct is and why it occurs, the 3 steps […]

Traditional leadership training typically focuses on ‘big picture’ goals, but often what you need is managers who get the day-to-day stuff right – things like planning, problem solving, record keeping, checking in with the team. We’ll cover how to create good leadership habits so managers know what is going on in their team, what they need […]

Delegation is too often not done well or not done at all. Surprisingly, delegation is not a skill that comes naturally to most. We’ll cover why and when to delegate and how to create conditions for success, including giving clear, unambiguous instructions, setting expectations and uncovering and removing the barriers to productivity. We’ll also look […]