Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and discuss the differences in purpose and delivery of reinforcing (‘positive’) feedback, skill-building (‘coaching’) feedback and corrective (‘negative’) feedback. We’ll look at the importance of timeliness, […]
In this webinar presented by Naomi Wilson from Focus HR and Chrissy Leong, Specialist Lead Stakeholder Management from WorkCover Queensland, we will cover: • How to treat COVID-related Leave • Implementing mask mandate (specifically those who won’t/can’t wear) • Vaccination policies (mandate vs encouragement) • Vaccination exemptions • Hiring unvaccinated persons (and measures to protect […]
“People are the most powerful, inimitable asset in your business” Naomi Wilson You can copy machines, IT systems, procedures, software etc. What you can’t copy is your people, your team […]
“The main thing is to keep the main thing the main thing” - Stephen Covey A clearly identify and articulated vision, purpose and goals empowers owners to align their team […]
Managers play a key role in influencing the performance and productivity of their teams. While the temptation is to sit back and expect that goals are met, and scramble to […]