Events

Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and […]

Managers play a key role in influencing the performance and productivity of their teams. While the temptation is to sit back and expect that goals are met, and scramble to find answers when they aren’t, the more useful approach is to be proactive and involved right from the start. We’ll cover effective goal setting, communicating […]

Meetings can often be a ‘we’ll do this because we have to’ race-through or a drawn-out time waster for everyone involved. Both options are expensive for the business. This session will look at when to have meetings, types of meetings, how to have meetings (format and structure) and what to record. We’ll also focus on […]

Leave, whether it is sick leave, carer’s leave, compassionate leave or annual leave, is something that all managers have to deal with, but few understand what they can and can’t do. This session takes a detailed and practical look at the different types of leave, employee rights, employer rights and record keeping with the aim […]

Communication is a huge topic, so we focus on a few key areas that deliver great results for teams and businesses. We’ll talk about communication styles and channels and how to adapt to get the best results, communicating both success and failure effectively, and communicating with the right people at the right time. And because […]