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AI, “Chatty” and Why Discernment is the Skill of the Future
In the midst of all the discussion about AI, a recent client email offered a timely reminder. After Jess had supported a client through a tricky issue, the client replied with a simple line: “Thank you Jess. It’s fairly evident that Google and...
Psychosocial risk hides in culture – are you listening for the signs?
Workplace culture isn’t defined by values on a wall or policies on a shared drive. It’s shaped by how people actually experience work - day to day, team to team, leader to leader. Those lived experiences are also where psychosocial risks either...
Building Capability: Leadership’s Role in Psychosocial Safety
Supervisors and frontline leaders sit at the centre of psychosocial safety. Their everyday decisions: how work is allocated; how conversations are handled; and how concerns are responded to can either prevent psychosocial risk or unintentionally...
Strategy doesn’t cause attrition. Clarity does.
When a business gets serious about strategy, something predictable happens: not everyone comes with it. It is one of the most consistent patterns we see in strategic planning. The most common immediate outcome isn’t just improved focus or sharper...
Which DiSC personality is most common? The case of the disappearing yellow stickers!
DiSC is one of the most powerful tools we use with teams because it gives people a shared, practical language to talk about behaviour. Rather than labelling people as “difficult”, “quiet”, or “too detailed”, DiSC helps teams understand why people...
Probation isn’t a checkbox – it’s where performance and culture begin
Probation periods often get treated as a box to tick: contracts signed, forms completed, review done. But when handled well, probation can be one of the most powerful tools you have to build strong performance and a positive workplace culture....
Leadership Imperatives for 2026
As Australian workplaces continue to navigate economic uncertainty, skills shortages, and rapid change, insights from Blanchard’s 2026 Global HR and L&D Trends Survey highlight five clear priorities for the year ahead. 1. Leadership Capability...
The Art of Stopping: Why “Less” is the answer to 2026
Recently, a client lost a valued employee. The immediate response was stress. Leaders worried about the loss of capability, corporate knowledge, and capacity. There was real concern about how the work would get done. But once the employee was gone,...
Can You Ask Employees to Work Over Christmas?
What employers need to know this festive season As we head into the silly season, many businesses juggle a familiar mix: staff availability and public holiday entitlements. A recent Federal Court case has put Christmas rostering back in the...
4 Common Questions Employers Ask About Unpaid Leave
Handling unpaid leave requests can be tricky. On one hand, you want to be fair and flexible. On the other, you still need to keep the business running smoothly, and when decisions feel inconsistent or unclear, things can escalate fast. A recent...
Setting your managers up for success makes all the difference
As the Leadership & Engagement Consultant at Focus HR, I get to work with many leaders - emerging, existing or very experienced. What gives me the greatest kick in the work I am lucky to do is the aha moments from our clients - no matter where...
2025 Wrapped: A Year of Progress, Lessons… and a Much-Needed Reset
When I look back on 2025, it’s easy to point to the things we got right. We grew revenue by nearly 20%. We hit our budget despite losing 20% of our consulting capacity. We delivered great outcomes for clients, reflected in a 95% NPS. On paper, it...
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