Leading Teams Training

Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and discuss the differences in purpose and delivery of reinforcing (‘positive’) feedback, skill-building (‘coaching’) feedback and corrective (‘negative’) feedback. We’ll look at the importance of timeliness, […]

Managers play a key role in influencing the performance and productivity of their teams. While the temptation is to sit back and expect that goals are met, and scramble to find answers when they aren’t, the more useful approach is to be proactive and involved right from the start. We’ll cover effective goal setting, communicating […]

Meetings can often be a ‘we’ll do this because we have to’ race-through or a drawn-out time waster for everyone involved. Both options are expensive for the business. This session will look at when to have meetings, types of meetings, how to have meetings (format and structure) and what to record. We’ll also focus on […]

Leave, whether it is sick leave, carer’s leave, compassionate leave or annual leave, is something that all managers have to deal with, but few understand what they can and can’t do. This session takes a detailed and practical look at the different types of leave, employee rights, employer rights and record keeping with the aim […]

Communication is a huge topic, so we focus on a few key areas that deliver great results for teams and businesses. We’ll talk about communication styles and channels and how to adapt to get the best results, communicating both success and failure effectively, and communicating with the right people at the right time. And because […]

Managing a hybrid team is not just a shift in the way in which you manage your team or the day to day operations, it is also a shift in your mindset.  This session will look at benefits and challenges of hybrid teams, the leadership qualities needed, management tips and building positive team dynamics.  Agenda […]

We often hear ‘people management would be easier if it wasn’t for the people’. Rather than talk about managing a team in big picture terms, we’ll look specifically at where the issues usually lie for managers. We cover the practicalities of setting expectations, knowing when to act, how to be fair and thorough, and how […]

Effective time management allows you to accomplish more in a shorter period of time, lowers stress, and increases focus, which leads to increased results and career success. Imagine the impact on your business if your managers knew exactly where they needed to direct their attention every day; had self-awareness of what habits made them most productive; and had […]

Getting change management right is critical for businesses, and managers play a pivotal role in this process. This session will look at planning change, communicating effectively, identifying potential hurdles before they arise, gauging and responding to their team member’s reactions to change and, as the change process draws to a close, moving on to managing […]